Because we actually use these products everyday in our odor elimination business and have sold them to a few thousand satisfied customers worldwide, we are able to offer a 100% guarantee that you will be satisfied with the results. If our products and processes weren’t effective, we would not have a healthy business that has been growing every year for over 8 years. The combination of our products, processes, and free personalized consulting is the key to our success. This isn’t rocket science, but the time and expense of fixing a serious odor problem can increase exponentially if you don’t know what you are doing. 

So if you buy our products, use our processes, and consult with us, we guarantee that your problem will be resolved to your satisfaction. For most problems that would not be classified as “severe” the processes described in the instruction booklets are adequate to get results. However, there are severe problems that no product in the world can solve by just applying it.

Here are some examples that require the development of a plan from the beginning to ensure that the problem is resolved at the lowest possible cost. The point is that in these severe situations our product should be considered as a sophisticated tool that can fix a large percentage of the problem on it’s own, but additional steps may have to be taken to secure the desired results.

1. Cats or dogs have been using a room in a house as their personal litter box for an extended period and the floor has been soaked with urine to the extent that in some spots that the wood (sub floor or hardwood) is darkened and possibly black.

Our experience has been that the proper application of Odor Medicine O.F. solution will fix 95%+ of the contamination, but that in some spots the carpet/hardwood and/or sub floor must be removed because it is so saturated with urine that nothing will fix it. In these cases we will consult with you to the point of asking for digital pictures of areas to help us determine what needs to be done.

2. A couple has been smoking in their home for 20 years and now want to sell it, AND they need to live in it until it sells. Most prospective buyers turn around and run away after taking 3 steps into the place.

Fixing years of nicotine contamination is not a trivial task. Nicotine builds up in layers, and attaches to every surface. The more porous the surface, the more nicotine will be present….and if all of the furniture, drapes, carpet, clothes, etc. are in the home the problem is multiplied. The good news is that it can be eliminated, the bad news is that it is going to take more than just spraying ANY product into the air. We know how to fix these problems and help get your house, car, apartment, etc. sold or rented.

We do not have ANY unhappy customers because we are very clear and honest upfront about what it will take to remedy a problem. Eliminating severe odor problems is always a step-by-step process and we always structure our plans so that the easiest/least expensive steps are tried first, and will contribute to the final solution if further treatment is required.

In summary, your first priority is to get rid of your odor problem…permanently and our highest priority is your 100% satisfaction. We guarantee that you will get a fair deal and that your problem will be solved for the lowest possible price. If you don’t agree, we would rather refund your money than have even one unhappy customer.